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FAQ

How is Skytrendy different from other sites?

We are customer focused and work hard to serve you with the best deals.

We can guarantee you:

  • Quality products
  • Swift delivery
  • Lowest prices

How much is shipping?

  • US Tracked Shipping (orders under $25.00) - $2.99
  • UK,AUS,CA,NZ Tracked Shipping (orders under $30.00) - $3.99
  • Free Tracked Shipping to US for all orders above $25.00
  • Free Tracked Shipping to UK,AUS,CA,NZ for all orders above $30.00

How long does it take to receive my products?

We process and ship most of our orders within 24 hours.

Based on our historical data, shipping time is around 10-15 days if you are using standard shipping.

However, in rare occasions, your package may be delayed for circumstances beyond our control such as holidays and customs inspections.

How can I get help with my order?

24/7/365 Ticket and Email Support -  contact@skytrendy.com 

What method of payments are accepted?

We accept PayPal and all major credit cards as secure payment methods.

How do you ensure the quality of your product?

We have a dedicated sourcing team that works directly with selected manufacturers abroad.

We test everything before we send it to you.

When will I receive my order confirmation?

An order confirmation email will be sent to the email address used to place the order, only moments after your order has been completed.

If you did not receive an order confirmation email, you may have mistyped your email address.

Some email providers may mark our emails as spam or completely block them.

We suggest that you also check your spam folder if our emails are not shown in your inbox.

Please make sure to add our emails to your safe list.

I ordered 2+ items, but only received one... where's my order?

When you order multiple items at a time, they may be shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way.

 

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